Who we are

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Scottish Rock & Water gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulations and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why, and when we process your personal data.

Information that we collect

Scottish Rock & Water processes your personal information to meet our legal, statutory, and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way other than as specified in this notice.

The personal data that we collect includes:

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• Name

• Home Address

• Shipping Address

• Personal Email

• Home Telephone Number

• Mobile Telephone Number

• IP Address

• Browsing Behaviour

We collect information in the following ways:

• Online Forms

• Cookies

• Email

• Live Chat

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How we use your personal data

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Scottish Rock & Water takes your privacy very seriously and will only use your information as set out in this notice. We will retain your data for as long as necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below:

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• We collect and store your personal data as part of our legal obligation for business accounting and tax purposes, fraud investigations, assisting law enforcement, and any other legal obligations placed on us from time to time.

• Where we have your consent, we will occasionally send you marketing information.

• In our legitimate interests of providing the best service and improving and growing our business, we will process information to provide you with a personalised service, for abandoned carts, improve our products and services, keep our site and systems safe and secure, understand our customer base and purchasing trends, defend against or exercise legal claims and investigate complaints, understand the effectiveness of our marketing, and, where we have assessed that it is beneficial to you as a customer and in our interests, send certain marketing communications, deliver relevant advertising to you, notify you about changes to our service, administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes, ensure that content from our site is presented in the most effective manner for you and for your computer.
   

Use of Google User Data
 

In addition to the above, if you use our service to add events to your Google Calendar, we will access and use Google user data to:

• Access and manage your Google Calendar events for the purpose of adding events from our service to your calendar.

• We will not share Google user data with any third parties unless required by law or with your explicit consent.

• We will only use Google user data in the ways described in this privacy policy.

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Safeguarding Measures

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Scottish Rock & Water takes your privacy seriously. We work hard to protect you and your information from unauthorised access, alteration, disclosure, or destruction and have several layers of security measures in place, including:

• SSL, TLS, encryptions, pseudonymisation, and restricted access.

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Your rights

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You have the right to access any personal information that Scottish Rock & Water processes about you and to request information about:

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• What personal data we hold about you.

• The purposes of the processing.

• The categories of personal data concerned.

• The recipients to whom the personal data has/will be disclosed.

• How long we intend to store your personal data for.

• If we did not collect the data directly from you, information about the source.

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If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request the erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request to ensure that your data is protected and kept secure.

Lodging a complaint

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Scottish Rock & Water only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, please contact us:

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6 Station Cottage, Station Road, Newtonmore, PH20 1AR
Telephone: +44 (0)7526502712
Email: info@scottishrockandwater.com

You have the right to lodge a complaint with the Information Commissioner’s Office (details below) at any time. The ICO’s contact details are available here.

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Cookie Notice

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We use ‘cookies’ which are small pieces of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. For more information, please see our cookie policy.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

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Contact us

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Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to:

6 Station Cottage, Station Road, Newtonmore, PH20 1AR
Telephone: +44 (0)1540 36818
Email: info@scottishrockandwater.com

Telephone: +44 (0)1540 36818         Email: info@scottishrockandwater.com