Your booking
A place is confirmed when payment succeeds and you receive the booking confirmation. The confirmation email is the record of the course, the start date, and the amount paid.
Names and the details we need before the trip are completed in My Adventure. Please do that before you travel so the guide has a roster and any medical notes.
Changes and cancellations
If you need to change a name, a date, or cancel, email info@scottishrockandwater.com before the departure. We will tell you what is possible for that trip. Do not assume a refund until we confirm it in writing.
We may move a departure for weather, staff illness, or safety. If we cancel a trip, we offer another date or discuss the booking with you.
On the hill and the water
Mountaineering, scrambling, climbing, and paddling carry inherent risk. Trips are led by instructors working to the relevant national governing body standards.
You need to follow the guide’s decisions on route, timing, and whether the day goes ahead. Kit hire, where you have asked for it, is covered by the winter kit rental terms.